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Books
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Communication Centered Technology Planning, 2nd Edition
Both Digital and Hard Copy Editions Available!
Michael C. Gilbert, Author and Editor
Communication Centered Planning is the core of our work at The Gilbert Center. This 254 page book is a rich guide to that core. It's divided into four sections: Strategy and Leadership; Cooperation, Integration, and Listening; Weblogs, Email, and Other Tools; and a large section of Annotated Resources. In every section, we've worked to provide a mix of vision, practical methods, and quick tools. The book can be read from front to back, but is intended for the busy professional who will want to keep the book on hand for inspiration and support.
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The Guide to Nonprofit Email:
Essential Strategies, Practices, and Resources
By Michael C. Gilbert, et al
We're very pleased to be offering this extensive new publication to you. It contains thirteen feature articles, seven Quicksheets, and 111 resources, which are divided into seventeen categories, including Communication Strategy, Email Newsletters, Fundraising, Knowledge Management, and Web Related Issues, and are meant to be perused in any order you like.
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21st Century Fundraising Resources, 2nd Edition
By Michael C. Gilbert, et al
We're very pleased to be offering this second edition of "21st Century Fundraising Resources". It's been substantially expanded to contain six feature articles, five of those new, and 105 resources, which are divided into 9 categories, including Community, Email, Design, Principles, and Websites, and are meant to be perused in any order you like.
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21st Century Collaboration Resources
By Michael C. Gilbert, et al
This report contains five feature articles on the cutting edge of challenges and opportunities facing organizations who are considering collaboration in the modern, networked society. It compiles 91 of the best collaboration resources from Nonprofit Online News, from 2001 to early 2005, organized into 19 categories, including Social Software, Online Strategies, Knowledge Management, and Unifying Issues.
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Quick Guides
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Are You Listening? Applying the HIMS Matrix
By Michael C. Gilbert
Civil society organizations have used the Internet to dramatically increase the number of people to whom they speak. I call this Scaling Up Talking. But the true power of the Internet is tapped when there is dialogue, when the conversation doesn't just go one way. Organizations now have to learn to Scale Up Listening. They need to start creating methods and tools for assessing how well they are listening. The HIMS Matrix is both a tool and a corresponding method, as well as a framework for further exploration of listening as an organizational practice.
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Money on the Table:
Calculating the Financial Opportunity of Email
By Michael C. Gilbert
There are billions of dollars of potential savings to be had by the transition of donors from postal communication and telemarketing to email communication. These are billions of dollars that could go to programs of the nonprofit sector, but are now being spent on printing, postage, and phone calls during the dinner hour. Despite the advances in online communication made in the last decade by civil society, they have not yet made a significant dent in the huge expense of old media. Our new Quick Guide entitled Money on the Table: Calculating the Financial Opportunity of Email is meant to help you discover what your organization's financial savings may be.
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Report
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Doing Well by Doing Good? A Report on Work Satisfaction in Civil Society
By Michael C. Gilbert
The Gilbert Center has a number of programs related to quality of work life and work satisfaction issues. We do seminars for both employees and employers, we consult with organizations and counsel individuals, we offer a number of publications in various media, and we do occasional research. This report is based on our most recent research.
In 2007, we conducted a survey of the readers of Nonprofit Online News (NON) and others on the topic of life work satisfaction in civil society organizations. With a total of 433 respondents, we acquired a base of fairly useful data. We then aggregated this information with other reports, including the Pew American Work Life Survey in order to draw conclusions in three main topic areas: comparing work satisfaction in civil society to work satisfaction in society at large, how people reflect critically on their work life, and the relationship of a personal practice of such reflection to work satisfaction.
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